Heat Pump Installation

Once my refrigerator Samsung stopped working. I tried to find on Yelp company who works with them.
It was hard to find repairmen that can service Samsung refrigerator apparently. I called up at least 7-8 places who couldn't do Samsung and eventually found Fuse. Fortunately company works late and technician was able to come the same day. Adam did an excellent job repairing my refrigerator which was not cooling. I liked the quick response, efficiency, customer service, price and application of their visit/diagnostic fee to the repair. Great service. Thank you, Fuse! Thanks you Adam!

YELP reviews

Frank S.

Charlotte, NC

Bryce L.

Charlotte, NC

Fuse HVAC installed a four-zone Mitsubishi ductless mini-split heat pump system in my house on September 2020. The job took three days in sweltering heat! Boy was I happy to use the system for cooling when they finished! Now that it is 'winter' here in California, I'm using the system for heating and I really enjoy the zone control, energy efficiency, and quietness. No more dirty ducts and loud gas furnaces!

Throughout the install, they were very professional and tidy with their work. They were also very strict with mask usage when working indoors. I'd highly recommend Fuse HVAC for your future HVAC needs.

Throughout the entire process, the FUSE team were professional, courteous, responsive, and practiced COVID safety protocols. They left me with an overall impression that the company is made up of hard-working individuals who practice that no-fuss, get it done mentality!

Estimation process was quick and their bid came at a fair price based on what was being quoted for a furnace and AC unit installation.

Ivan performed the work and he was putting in 9+ hrs over a couple of days to get it done. From the get go, Ivan provided me with an expectation of what was going to be done and how long it would take to be done. First day he was shooting to get the furnace up so we could have heat, but he wasn't able to finish in time. This was perfectly fine because he was providing me status updates every time I went out to see how things were going. I definitely appreciated the communication and could see he was putting in his best effort. One night he stayed longer than expected, and I didn't want him spending the evening working on our project so he offered to come back on the weekend, which I know would be in between other projects. Told him that was fine, but he ended up coming back sooner than expected and wrapped everything up without issue.

Also ended up getting the permits on the AC installation done with the city. Matt helped us through the entire process. He was in constant communication and provided assistance on what would need to be done to get the permitting process complete. Day of inspection, he came out early to double check our system and made sure we had the proper paperwork for the inspector. We passed without a hitch. Inspector commented that it was rare to see a representative from the installation company out with the homeowner during the inspection process. It gave me an added vote of confidence that I made the right decision in picking the FUSE team!

Charlotte, NC

John T.